FAQ

1. Where do I go to sign up and take the Classes? 

Due to Flexible timings our Classes is designed to be taken completely online. You do not need to make an appointment, visit an office, or make a phone call.

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2. Are there any tests I will need to take? 

Yes, this course does require that you achieve a test score of 40 - 70% or higher before a certificate of completion is issued. You will be provided unlimited attempts to pass the test depends o the course. 

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3. How long is the Course? 

You are required to spend a minimum of 01 to 1000 hours (depends on the course and Candidate) reviewing the Class material depending on which option you select. You do not, however, need to accrue that time in one sitting. Once enrolled, you may start and stop the Course at your convenience. 

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4. When will I receive my certificate of completion? 

Certificates of completion are  available for download after 2 working Days and printed copy will be Couriered within a week after completion of the Course. We will also email a copy of your certificate to the provided email address. Emailed and downloaded certificates are always provided at no additional charge. 

If you wish to be mailed an original document additional Copy, you will be given the option to purchase one at the end of your course for a nominal fee. This certificate is printed on premium paper and includes the course instructor's handwritten signature along with a raised, embossed seal. 

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5. How do you know where to send my certificate of completion? 

During registration we will ask for your personal email address as well as that of your employer, or other party that is requiring that you complete this Course. Some individuals or offices may have already established a profile with our website, in which case you may only need to provide a Referral Code. 

If you choose to be mailed an original document you will also be asked to provide a mailing address, which can be different from the address printed on your certificate. 

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6. What is on the certificate of completion? 

Our certificate of completion comes on an exclusive document and includes a signature from the course instructor and a raised, embossed seal. The certificate will also include your name, date of birth, Course details, and the time requirement which was fulfilled. Your certificate will also indicate that you have successfully passed a written knowledge assessment. 

Your certificate will also indicate that you have successfully passed a written knowledge assessment. 

The certificate does not indicate that the program was completed online. 

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7. Does the certificate of completion expire? 

The certificate for this National Diploma is valid for Lifetime. This is in line with industry standards. 

If you have enrolled in any course which has expiration date then before approaching the expiration date of your current certificate it is recommended that you complete a new course/ revalidation course — and earn a new certificate of completion — before that expiration date. 

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8. Is your National Fire Safety Courses guaranteed to be accepted? 

Yes. While many participants take our online Fire Safety Course for personal reasons, most will take this course to fulfill an occupational or legal requirement. We are very confident in the quality and acceptance of our program. There is no reason as our Diploma certificate is NSDC, Govt of India approved, which is accepted globally for an occupational or legal requirement.

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9. Will I receive proof of enrollment in the Fire Safety Course? 

Yes. Proof of enrollment will be emailed to you at no additional charge upon successful enrollment in the Course. Your proof of enrollment will also remain available for download from your Student Dashboard and can be accessed at any time by logging in to your profile. 

 

10. What forms of payment do you accept? 

We accept all forms of payments National or International like Rupay, UPI, Bank transfer, NEFT, RTGS, IMPS, Cash Deposit Visa, Mastercard, Discover, and American Express etc. This includes debit cards, credit cards, wallets and pre-paid cards. 

 

11. Am I able to start and stop the Course at any time? 

Yes. You are able to resume your Course at any time by clicking the "Sign Out" button. Doing so will save your progress and allow you to start the Course from where you left off. 

 

12. Is the information I submit through this website secure? 

Yes. we are committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information. Please Contact to our advisor for more information. 

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13. Is the information I submit through this website reported to the credit bureaus? 

No. We do not offer financial products or services and therefore will not ever share information with any of the credit bureaus. 

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14. Is the Course Class available in any other language? 

The online Class is provided in English and Hindi but many students have successfully utilized the free Google Translate tool built into the Google Chrome web browser. Learn more about utilizing this tool by visiting https://support.google.com/chrome/answer/173424  or can contact a course advisor for more information.

If you do not use the Google Chrome web browser, or do not wish to use its built-in functionality, you can utilize Google Translate as a web service by visiting https://translate.google.com . 

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15. Is this course required for all employees? 

Yes. Employers must ensure that their workers receive regular training that covers all elements of the National and International Regulation or OSHA Emergency Action Plans and Fire Prevention Plans regulations. In, many employers require that their employees receive the required safety training on initial assignment, at least annually thereafter, and when new or modified tasks or procedures affect a worker's potential occupational exposure to Health and safety.

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